User Experience

Thoughtful Design

As user experience is the mainstay of web, we are providing the finest UX & UI Web Design Services with clear-cut elegance and functionality. We are a cohesive UI/UX design company ensuring optimal navigation, site layout, image quality and alignment. We nail down the design specifications rather than just creating a layout in Photoshop. We deliver below mentioned exclusive UI/UX web design services:

  • Responsive Website Design
  • PSD to HTML5
  • Theme Design
  • Parallax Web Design
  • Creative Brochure & Flyer Design
  • Mobile Application Design
  • Logo & Banner Design
  • 3D Design
  • Animated Illustrations
UI/UX web design services

Customer Journey Mapping

The customer journey map is an oriented graph that describes the journey of a user by representing the different touchpoints that characterize his interaction with the service.
In this kind of visualization, the interaction is described step by step as in the classical blueprint, but there is a stronger emphasis on some aspects as the flux of information and the physical devices involved. At the same time there is a higher level of synthesis than in the blueprint: the representation is simplified through the loss of the redundant information and of the deepest details.

Useful Lables:

  • Activities
  • Thoughts
  • Feelings
  • Touch Points
  • Pain Points
  • Opportunities
Customer Journey Mapping

Personas

Personas are ‘fictional’ characters. Even so, they are created based on real data and research around a problem domain, or a focus target. In UCD the personas are created based in a previous research, but in Lean UX methods for example, personas are created originally based on assumptions (proto-personas) in a brainstorming session with the team, and further checked against actual real data

Main elements of a Persona

  • 1.Profile Area
  • 2. Personality Elements
  • 3. Expertise
  • 4. Must Do's / Must Never
  • 5. Referents & Influences
  • 6. Devices & Platforms
  • 7. Used product/service
  • 8. Archetype
  • 9. Key Quotes
  • 10. Experience Goals
  • 11. Brand-Relationship
  • 12. Picture
  • 13. User type
Personas

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